Shipping policy
WHERE WE SHIP
Gotfare delivers exclusively to addresses located in the United Kingdom. International shipping is not something we offer at this time.
DELIVERY TIMEFRAMES AND PROCESSING
The full time to receive your order breaks down as: Order Processing + Shipping Transit
We partner with trusted UK courier services to make sure your parcel arrives safely and on schedule.
| Stage | Duration |
|---|---|
| Order Processing | 1–2 business days (Mon–Fri) |
| Courier Transit | 3–5 business days (Mon–Fri) |
| Total Estimated Delivery | 4–7 business days |
Daily Cut-Off: Any order placed before 2:00 p.m. GMT will begin processing the same day. Orders received after that time, or over the weekend, will start processing on the next business day.
Every order undergoes a quality check and careful packaging before leaving our warehouse, which is factored into the processing window.
SHIPPING FEES
| Destination | Shipping Method | Estimated Arrival | Price |
|---|---|---|---|
| United Kingdom | Standard Delivery | 4–7 business days | FREE |
PARCEL PROTECTION
Every shipment comes with complimentary parcel insurance included — no additional cost to you. If your tracking hasn't updated for 5–6 days after your order was dispatched, please reach out to support@gotfare.com. Our team will help open a lost parcel investigation with the courier.
TRACKING YOUR PARCEL
Once your order ships out, a confirmation email will arrive containing your unique tracking number along with a link to follow the delivery. You can use this to track the parcel every step of the way until it reaches your door.
DELIVERY ISSUES?
Whether you're facing a delay, damaged packaging, or a missed delivery attempt, please get in touch with our customer support team as soon as possible. We're committed to sorting out shipping issues quickly.
CONTACT US
For anything related to shipping:
GOTFARE
Address: 20 Goldsmith Rd, Grantham NG31 9QW, United Kingdom
Email: support@gotfare.com
Phone:+447451258371
Customer Service Hours: Monday to Friday, 10:00 a.m. – 6:00 p.m. (GMT)
We aim to respond within 24 hours.